Banana Decore

Returns & Refunds

Submit an eligible return request or review our Return & Refund Policy.

Policy-Backed

Transparent terms

Tracked Orders

Order lookup support

Prompt Review

Fast team response

How It Works

1. Request Return

Fill out the form with your order details

2. Pack Items

Securely package items in original condition

3. Ship Back

Follow instructions provided upon approval

4. Get Refund

Receive refund within 5-7 business days

Start Your Return

Enter your order details to check eligibility

Get 10% Extra

Choose store credit instead of a refund and get an extra 10% bonus!

Example: 10% added on top of your eligible refund value as store credit

Return & Refund Policy

Returns, replacements, and refunds are governed by our store policy. Custom and made-to-measure wallpaper murals are printed to order and inspected prior to dispatch.

Report damaged or incorrect items with photos upon delivery

Eligible items must be unused and in original packaging

Common Questions

Can I exchange instead of return?

Yes! Contact us to arrange an exchange for a different size or color.

What if I lost my receipt?

No problem! We can look up your order with your email and order number.

Need more help?

Review our Return & Refund Policy, check our FAQ page or contact support.